Tile care and cleaning

No matter how careful you are, spills are going to happen. A quick response and the right solutions can keep spills from damaging your stone or the sealer. In order to protect your investment, please follow these recommendations for the care and maintenance of your natural stone:


  • Clean all surfaces with warm water and mild detergent or stone soap.
  • Rinse and dry surfaces after cleaning.
  • Blot up spills immediately.
  • Reapply stone sealer to surface as soon as you notice water no longer stands on the surface.
  • Use antibacterial cleaners in food preparation areas.


  • Never use abrasive cleaners like Comet, Ajax, or Soft Scrub.
  • Don’t use cleaners that contain acid such as bathroom cleaners, grout cleaners, or tub & tile cleaners, or cleaners that contain vinegar or lemon juice. Do not use scouring powders or creams; these products contain abrasives that may scratch the surface.
  • Never sit or stand on stone countertops.
  • Don’t cut directly on stone countertops; always use a cutting board.
  • Never put hot pots and pans directly on stone countertops; always use a hot pad or trivet.

Etch Marks

Substances that are highly acidic, such as orange juice, coffee, vinegar, wine, tomato products, mustard and many soft drinks, will “etch” most marble, limestone, and travertine- whether the stone is sealed or unsealed. Although sealing allows you time to wipe up a spill, it cannot stop the chemical reaction that may leave a dull area or etch mark in the stone.

In addition, cleaners are not specifically designed for natural stone are not recommended. These may etch away the polish, discolor the surface, scratch the stone or degrade the sealer. That’s why selecting the correct cleaning products is so important to the lifetime beauty of your natural stone.

Professional refinishing is the best way to permanently remove etch marks and restore your natural stone’s even finish.

Scroll to top